Ingram Micro

The company runs a multi-sided distribution and commerce model. On the physical side, it sources technology products from manufacturers and vendors and resells them through a global channel network of resellers, system integrators, service providers, retailers and enterprises, earning wholesale–retail margins and value-added service fees. On the digital side, it operates cloud marketplaces and a white-label commerce platform that aggregate third-party SaaS and XaaS offerings for channel partners and service providers, enabling subscription procurement, provisioning and billing. It also provides lifecycle and commerce services such as warehousing, fulfilment, reverse logistics, repair, refurbishment and IT asset disposition on an outsourced basis. Value is created by aggregating supply and demand, simplifying procurement and subscription management, and operating global logistics and lifecycle infrastructure that partners can use instead of building their own.

Ingram Micro Holding Corporation is a United States–based technology distributor and commerce services provider. It operates global distribution, cloud commerce, lifecycle and supply-chain services, and digital marketplaces that connect software vendors and technology manufacturers with resellers, managed service providers, telecommunications operators, retailers and enterprises.

The company generates revenue primarily from distribution margins on hardware and software resale, subscription and transaction-based fees from its cloud marketplaces and commerce platforms, and service fees for lifecycle, logistics, fulfilment and IT asset disposition. Customers include technology vendors, telecoms, service providers, VARs, retailers, e‑commerce businesses and large enterprises that rely on it for procurement, cloud subscription management and outsourced logistics and lifecycle services.